Office of Rail Regulation
May 2009
This is our plan for 2009-10, the first year of our 2009-14 strategy.
2009-10 will be a tough year for the railways. As well as facing a difficult economic climate, the industry will need to start to deliver the challenging commitments from the periodic review we concluded in 2008. But we are sure that the longer term prospects remain good. The industry has shown it can deliver improved safety, quality for customers and efficiency. By building on this and doing more, it can make an increasing contribution to the sustainable development of the economy. Effective independent regulation plays a key role in ensuring the industry can and does meet the expectations placed on it, and providing assurance of this to users and funders.
Our vision is that Britain’s railways should deliver safety, performance and efficiency equivalent to the best comparable railways in the world. If the railways are to approach this, the industry will need to make further significant improvements, focusing on the needs of passengers and freight customers and the value it offers to them and funders. It will need to continue to work to improve its health and safety record. All this will require excellence in asset management and planning and the management of capital projects, alongside making the best use of existing capacity and ensuring that the industry’s people have the right skills and
information.
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