End of the line

The Trailblazers Transport Report
Report 1 of the Inclusion Now series
May 2009
Trailblazers

More than 100 young disabled campaigners from all over the UK have spent the past three months carrying out an undercover investigation into the state of our nation’s public transport system: End of the Line reveals our results and findings.

Despite the Disability Discrimination Act of 2005 stating that transport service providers are obliged to make ‘reasonable adjustments’ if their services are not fully accessible to disabled people, our report shows that many young wheelchair users and people with mobility difficulties face serious challenges when accessing public transport compared to their non-disabled peers.

We are calling on the Government and local authorities, together with transport providers, to review their accessibility policies. Young disabled people want to be independent and transport should not stop us.

The evidence in this report comes from a wide range of primary quantitative and qualitative evidence gathering methods including over 190 mystery commuter surveys, station surveys, campaigners’ blogs, focus groups and film reports. Secondary
evidence in this report comes from various sources including the Equalities and Human Rights Commission, the Department for Transport and Transport for London.

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